Frequently Asked Questions

Contact the Office of Admissions and be prepared to provide your full name, birth date, and other information to verify your account information.

Contact the Office of Admissions and be prepared to provide your current email address, full name, birth date, and any other necessary details to verify your account. Once verified, share the new email address you'd like to use.

Iowa State University migrated to a new identity provider. 

Important Update: Changes to Iowa State Login Methods

If you need to use your school-issued email address, reach out to your school’s IT department to review the error message.

If you're able to update your email to a personal address, you can do so by contacting the Office of Admissions. Be prepared to provide your current email address, full name, birth date, and any other necessary details to verify your account. Once verified, share the new email address you'd like to use.

If switching to a personal email isn’t an option and you’re experiencing sign-in issues, please contact your school’s IT department for further assistance.

After you have accepted your offer of admission, the next time you sign into your Admissions MyAccount page with your Admissions MyAccount, you will be prompted to register your Net-ID.

Your Net-ID will be the prefix in your Iowa State email account ([netid]@iastate.edu). You will enter your desired Net-ID and establish a password.

A confirmation screen will appear if you have successfully registered your Net-ID and converted your existing Admissions MyAccount to your university Net-ID. You will receive an email when your new Net-ID is ready to use and should be used to sign into all university systems.

Contact the IT Solution Center with a screenshot of the error message and the URL of the web application you are trying to access.

IT Solution Center

The Office of Admissions sets the date when applications will begin being accepted for each term. If a term is listed on the application but not yet open for submission, you will need to wait until the specified date to apply.

The Office of Admissions requires answers to specific questions on the application.

If you leave any required questions unanswered, the fields will be highlighted in bold red with a label indicating that an answer is required. You must complete these fields before you can proceed with the application.

Once an application is submitted, it cannot be edited directly. However, you can update your application information by using the Change Application form or by requesting changes through our office.

The Office of Admissions strongly recommends submitting your application online with a credit card payment, as online submissions are processed more quickly than paper applications.

If you start your application but no longer have a usable credit card, follow these steps to print and submit your application:

1. Go to the application activity page and locate the application you wish to print.
2. Click on the "View" link. The application will open in PDF format for printing.
3. Mail the printed application along with the application fee to the Office of Admissions.

Note: The application must be mailed with the required fee, which can be paid by personal check or cashier's check. Cash payments are not accepted.

Please try entering your credit card number again. If the issue persists, you can try using a different card or print your completed application and submit it along with your check payment by mail to the Office of Admissions.

Your card may have expired; please contact your card issuer for assistance. You can try making the payment with a different card, or if you prefer, print your application, pay by check, and mail it to the Office of Admissions.

If your payment is declined, please contact your card issuer for assistance.

You can attempt to pay with a different credit card, or if you prefer, print your application and mail it along with a check payment to the Office of Admissions.