Frequently Asked Questions

Fill out the username recovery form, and a message with your username will be sent to your email address.

Fill out the password recovery form by providing your username and the answer to your secret question. You will receive an email with a link to help you reset your password.

The password reset link you receive after correctly answering your secret question is valid for one use or 24 hours from the time it was generated.

If the link has expired (older than 24 hours) or you have already used it, you will need to complete the password recovery form again.

For assistance with accessing your account, please contact the Office of Admissions at 515-294-5836.

Junk mail filters may occasionally prevent our messages from reaching your inbox. Before requesting your account reset information again, please check your junk or trash folder for any messages from Iowa State Admissions.

Create an account via Admissions MyAccount. Once it's set up, you will receive your login information via email at the address provided on the registration form.

The Office of Admissions sets the date when applications will begin being accepted for each term. If a term is listed on the application but not yet open for submission, you will need to wait until the specified date to apply.

The Office of Admissions requires answers to specific questions on the application.

If you leave any required questions unanswered, the fields will be highlighted in bold red with a label indicating that an answer is required. You must complete these fields before you can proceed with the application.

Once an application is submitted, it cannot be edited directly. However, you can update your application information by using the Change Application form or by requesting changes through our office.

The Office of Admissions strongly recommends submitting your application online with a credit card payment, as online submissions are processed more quickly than paper applications.

If you start your application but no longer have a usable credit card, follow these steps to print and submit your application:

1. Go to the application activity page and locate the application you wish to print.
2. Click on the "View" link. The application will open in PDF format for printing.
3. Mail the printed application along with the application fee to the Office of Admissions.

Note: The application must be mailed with the required fee, which can be paid by personal check or cashier's check. Cash payments are not accepted.

Please try entering your credit card number again. If the issue persists, you can try using a different card or print your completed application and submit it along with your check payment by mail to the Office of Admissions.

Your card may have expired; please contact your card issuer for assistance. You can try making the payment with a different card, or if you prefer, print your application, pay by check, and mail it to the Office of Admissions.

If your payment is declined, please contact your card issuer for assistance.

You can attempt to pay with a different credit card, or if you prefer, print your application and mail it along with a check payment to the Office of Admissions.